CHAPTER 1 : BUSINESS DRIVEN TECHNOLOGY

Information Technology (IT) is a field concerned with the use of technology in managing and processing information. In this current globalisation days, technology is one of the current factor that contribute in boosting business activities for those who just venture into the business market or even for those organization that had been establish for years to spread their business all across the world.

 IT’s IMPACT ON BUSINESS OPERATIONS
 1) Reducing costs
 2) Improving productivity
 3) Generating growth

 INFORMATION TECHNOLOGY BASICS
 Information Technology (IT)
1) Is a field concerned with the use of technology in managing and processing information
 2) Covering many field that deal with the use of electronic computers and computer software to convert, store, protect, process, transmit and retrieve information securely
 3) Can be an important enabler of business success and innovation.
4) Not useful unless the right people know how to use and manage it effectively

  Management Information Systems (MIS)
1) Is a business function just as marketing, finance, operations and human resources
 2) Is a general name for the business function and academic discipline covering the application of people, technologies, and procedures ( collectively called information systems use to solve business problems )

  Important elements of MIS
1) Data, Information and Business Intelligence
 - Data : raw facts that describe the characteristics of an event : example for characteristic for a sale are date. Item number, item description,quantity ordered, customer name, and shipping details.
 - Information : data converted into a meaningful and useful context : information from sales events could include best selling item, worst selling item, best customer and worst customer.
- Business Intelligence : applications and technologies that are used to gather, provide access to, and analyze data and information to support decision making efforts.


 IT RESOURCES
 1) People
 2) Information
 3) Information Technology 


 IT CULTURES
 1) Culture will influence the way people use information (their information behaviour) and will reflect the importance that company leaders attribute to the use of information in achieving success or avoiding failure.
2) Organizational Information Cultures
 - Information-Functional Culture : employees use information as ameans of exercising influences or power over others.
- Information-Sharing Culture : employees across departments trust each other to use information (especially about problems) to improve performance.
- Information-Inquiring Culture : employees across departments search for information to better understand the future and align themselves with current trends and new directions
. - Information-Discovery Culture : employees across departments are open to new insights about crises and radical changes and seek ways to create competitive advantages